Services

Operational Reviews & Recommendations

An operational review shows what is driving the performance of a trading hotel and where change is needed. We shape the scope around the owner question; it can include conversations with key people, observing the operation, a mystery-guest visit, and analysis of processes, the USALI profit and loss account, the budget and the sales and marketing plans.

We finish with recommendations ordered by impact, urgency and ownership. We run a similar review before opening, to test the readiness of the team, the procedures and the operating plan.

Advisory method

How we approach the mandate.

Every mandate is treated on its own terms. Combining investment expertise with operating practice lets us look at a project as both investor and operator — and deliver an opinion that is rigorous, realistic and in line with market standards.

Decision

We start by understanding the decision our work needs to support, then define the scope that fits the project and the client.

Evidence

We gather market data and the property's own materials, then analyse them against the investor's specific questions and priorities.

Recommendation

The result is a clear recommendation on the question we started with — one that supports the decision in front of the client.

Contact

Have a live hotel decision?

Phone+48 22 630 55 10 Email usinfo@hotelpros.pl