We manage hotels in the owner’s name and on the owner’s behalf. We track the results of the whole property and of each department as they come in, and work to a budget and current operating forecasts that reflect the market and the cost of running the business. In branded hotels we keep the relationship with the franchisor running smoothly, uphold brand standards and make full use of the brand’s sales tools. Because we are directly involved in operations and sales, we spot deviations from budget quickly and turn them into specific recommendations for the owner.
Our work with an investor or hotel owner can include:
- operational advice during design and construction
- preparing a hotel or resort for opening
- short- and medium-term management of the hotel’s operations
- recruiting key staff
- creating the hotel’s own brand or food & beverage concept
- working with the hotel chain
- USALI reporting